This Privacy Policy explains exactly what personal data ivibet collects from Bangladesh players, why we collect it, how we keep it secure, and the rights you hold over your own information. We are committed to full transparency in every aspect of data handling.
A plain-English summary of our six core data protection principles that every ivibet member in Bangladesh should know.
All member data is stored on encrypted servers with strictly controlled access. ivibet uses 256-bit SSL encryption for all data in transit and AES-256 encryption for data at rest, ensuring your personal and financial information is protected at all times.
ivibet will never sell, rent, or trade your personal data to third-party advertisers or data brokers. Your information is used solely to provide and improve the ivibet Platform and to comply with legal obligations applicable to our Bangladesh operations.
Every ivibet member holds eight recognised data rights — including the right to access, correct, delete, and port their personal data. Requests are processed within 30 days. Submit yours any time to [email protected] and our data team will respond promptly.
ivibet uses only essential and analytics cookies to operate the Platform and understand aggregate usage patterns. We do not deploy invasive tracking pixels or third-party advertising cookies. A full breakdown of cookie categories is provided in Section 7 of this Policy.
Promotional communications from ivibet are entirely opt-in. If you have previously consented to marketing emails or SMS alerts and wish to withdraw that consent, you can do so at any time via your account settings or by contacting [email protected].
ivibet collects only the data that is strictly necessary to register your account, process your transactions, verify your identity under KYC requirements, and deliver our services safely and responsibly to Bangladesh players.
Summary: This Privacy Policy ("Policy") describes how ivibet ("we", "us", "our") collects, uses, stores, and protects the personal data of members and visitors who use the ivibet Platform at https://ivibet.bio. This Policy is effective from 1 January 2026 and is incorporated by reference into the ivibet Terms & Conditions. By registering an account or using the Platform, you acknowledge that you have read and understood this Policy.
ivibet is an online casino and sports betting platform operated for the benefit of players in Bangladesh and accessible at https://ivibet.bio. As a platform that handles real-money transactions and requires identity verification, ivibet takes its data protection obligations with the utmost seriousness.
This Policy applies to all personal data processed in connection with your use of the ivibet Platform, including data you provide voluntarily during registration, data generated automatically through your use of the site, and data collected through our KYC and payment verification processes. It covers all current and former members, as well as casual visitors who have not registered an account.
ivibet is the data controller for all personal data processed under this Policy. Where third-party service providers process data on our behalf, they do so as data processors acting under written data processing agreements that bind them to confidentiality and security standards consistent with this Policy.
When you create an ivibet account, we collect the information you provide in the registration form. This includes your full legal name, date of birth, residential address (including city — Dhaka, Chittagong, Sylhet, Khulna, or elsewhere in Bangladesh), email address, and mobile number. This information is necessary to open your account and to complete KYC verification before your first withdrawal.
As part of our mandatory KYC process, ivibet collects copies of government-issued identity documents such as your National Identity Card (NID), passport, or driving licence. We may also collect a selfie photograph for liveness verification purposes. These documents are used solely for age and identity verification and are stored in a secure, access-controlled document management system.
ivibet collects the information necessary to process your deposits and withdrawals. This includes your bKash, Nagad, Rocket, or Upay mobile wallet number, or the account details of your Dutch-Bangla Bank, City Bank, or BRAC Bank account, as applicable. ivibet does not store full payment card numbers. All payment data is handled in compliance with applicable financial security standards.
We maintain a record of all deposits, withdrawals, bets placed, games played, bonus credits applied, and account balance changes associated with your ivibet account. This transaction data is retained for compliance, audit, and dispute resolution purposes.
When you visit the ivibet Platform, our servers automatically collect certain technical data including your IP address, browser type and version, operating system, device type, screen resolution, referring URL, pages visited, time spent on each page, and session timestamps in Bangladesh Standard Time (BST, UTC+6). This data is collected through server logs and analytics tools and is used in aggregate to improve Platform performance and detect fraudulent access patterns.
If you contact ivibet via email at [email protected] or through any in-Platform messaging feature, we retain the content of those communications along with the associated metadata (date, time, subject, member ID) for customer service quality assurance, dispute resolution, and compliance purposes.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, DOB, address, email, mobile | Account creation, KYC |
| Identity Documents | NID, passport, selfie | Age & identity verification |
| Financial Data | bKash number, bank account | Deposits & withdrawals |
| Transaction Data | Bets, deposits, withdrawals | Compliance, audit, disputes |
| Technical Data | IP address, device, browser | Security, fraud detection |
| Communications Data | Support emails, chat logs | Customer service, disputes |
ivibet uses the personal data it collects for the following specific purposes:
ivibet processes your personal data on the following legal bases:
ivibet shares personal data with carefully selected third-party service providers who assist in operating the Platform. These include game software providers (such as Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, and Microgaming), payment processing partners (bKash, Nagad, Rocket, Upay, and banking partners), identity verification providers, and cloud infrastructure suppliers. All such providers are bound by contractual data processing agreements that prohibit them from using your data for any purpose other than providing the specific service contracted by ivibet.
ivibet may disclose personal data to competent law enforcement authorities, regulatory bodies, or courts where we are legally required or compelled to do so. We will, where permitted by law, notify affected members of such disclosures. ivibet will never voluntarily disclose member data to government bodies beyond what is legally required.
In the event that ivibet undergoes a merger, acquisition, or sale of all or substantially all of its assets, member personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it, no later than thirty (30) days before the transfer takes effect.
ivibet does not and will never sell, rent, lease, or trade your personal data to third-party advertisers, data brokers, or any other commercial entity for their own marketing or profiling purposes. This commitment is absolute and unconditional.
ivibet retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, audit, or dispute resolution obligations. The following indicative retention periods apply:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account registration data | Duration of membership + 5 years post-closure | Legal compliance, AML obligations |
| KYC identity documents | Duration of membership + 5 years post-closure | Regulatory KYC record-keeping |
| Transaction records | 7 years from transaction date | Financial audit and AML compliance |
| Support communications | 3 years from last contact | Dispute resolution, quality assurance |
| Technical / server logs | 12 months from collection date | Security monitoring, fraud investigation |
| Marketing consent records | Until consent is withdrawn + 2 years | Proof of consent basis |
After the applicable retention period expires, personal data is securely deleted or irreversibly anonymised. Anonymised, aggregated data (which cannot be linked back to any individual) may be retained indefinitely for statistical and Platform improvement purposes.
Cookies are small text files placed on your device by a website you visit. They allow the website to recognise your device across different sessions, store your preferences, and collect analytics data. ivibet uses cookies and similar technologies (such as web storage) on the Platform.
| Cookie Category | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Essential | Session management, login state, security tokens, load balancing | No — required for site function |
| Functional | Language preference, odds format, display settings | Yes — disabling may affect experience |
| Analytics | Aggregate page-view and session data to improve Platform performance | Yes — via account settings |
ivibet does not use advertising or targeting cookies. No third-party advertising network has access to cookie data collected on the ivibet Platform. You may manage or delete cookies at any time through your browser settings; however, disabling strictly essential cookies will impair your ability to log in and use the Platform.
As an ivibet member, you hold the following rights in respect of your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request". We will respond within 30 days:
You have the right to request a copy of all personal data that ivibet holds about you, along with information on how it is being used and on what legal basis.
If any personal data ivibet holds about you is inaccurate or incomplete, you have the right to request that it be corrected. For security reasons, changes to core identity data may require re-submission of KYC documents.
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected. Note that ivibet may be required to retain certain data for legal and regulatory compliance even after account closure.
You may request that ivibet restricts the processing of your data in certain circumstances — for example, while you contest the accuracy of the data or object to its use.
You have the right to receive your personal data in a structured, commonly used, machine-readable format and to request that it be transferred directly to another data controller where technically feasible.
You may object to ivibet processing your data on the basis of legitimate interests, including profiling. You also have an absolute right to object to your data being used for direct marketing at any time.
ivibet does not make solely automated decisions that produce significant legal effects on individual members. Where automated tools are used to flag accounts for review (for example, fraud screening), a human compliance officer reviews the flagged case before any action is taken.
Where processing is based on your consent (such as marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before the withdrawal.
ivibet implements a comprehensive set of technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, destruction, or alteration. These measures include:
In the event of a personal data breach that poses a risk to your rights, ivibet will notify affected members without undue delay and in any event within 24 hours of becoming aware of the breach, providing details of the nature of the incident, the data affected, and the steps taken to mitigate it.
While ivibet maintains robust security infrastructure, no online platform can guarantee absolute security against all possible threats. You are strongly encouraged to use a strong, unique password for your ivibet account and to enable any available two-factor authentication options to protect your own account.
The ivibet Platform is strictly intended for adults aged 18 and above. ivibet does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. If you are under 18, you must not use the ivibet Platform or submit any personal data to us.
If ivibet becomes aware that personal data has been collected from a person under the age of 18, that data will be permanently deleted from our systems and the associated account will be immediately closed and any funds forfeited in accordance with the ivibet Terms & Conditions. If you believe a minor has registered an ivibet account, please contact us immediately at [email protected].
The ivibet Platform may contain links to third-party websites or services — for example, payment provider portals (bKash, Nagad) or game studio information pages. Once you leave the ivibet Platform via such a link, this Privacy Policy no longer applies. ivibet is not responsible for the data practices of any third-party websites and encourages you to review their respective privacy policies before submitting any personal data to them.
ivibet reserves the right to update or amend this Privacy Policy at any time. When material changes are made, registered members will be notified by email at least seven (7) days before the revised Policy takes effect. Non-material clarifications may be published immediately on this page. The version date displayed at the top of this Policy reflects when it was last updated.
Your continued use of the ivibet Platform after any revised Policy takes effect constitutes your acknowledgement of and agreement to the updated terms. If you do not agree with any changes to this Policy, you should discontinue use of the Platform and may request account closure in accordance with the ivibet Terms & Conditions.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the ivibet data protection team using the details below. All communications must be submitted in English.
Email: [email protected]
Subject line: "Privacy Policy Enquiry" or "
Data Rights Request"
Response time: within 30 days of receipt
Operating hours: Monday–Friday, 09:00–18:00 BST (UTC+6)
We take every privacy enquiry seriously. Whether you wish to exercise a data right, raise a concern about how your data is being handled, or simply seek clarification on any aspect of this Policy, our team will provide a thorough and timely response.
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